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Ricoh named leader in Managed Print Services by Quocirca for eighth years running
19.12.2019

Ricoh named leader in Managed Print Services by Quocirca for eighth year running

Ricoh identified as a ‘global provider of technology and services to address the changing demands of the modern workplace’

Ricoh Europe, London, 19 December 2019 – Ricoh has maintained its leadership position for the eighth consecutive year in the Managed Print Services (MPS) market, according to a new report from analyst firm Quocirca.

In its Managed Print Services Landscape 2019 report* Quocirca notes that “Ricoh retains a leadership position within the MPS sector largely due to its multi-channel strategy and global reach. It has repositioned itself as a global provider of technology and services to address the changing demands of the modern workplace and has expanded its offer beyond traditional MPS.” The report goes on to state that “Ricoh’s global reach and substantial direct service organisation places it in a strong position to serve large organisations and businesses operating across multiple countries/regions.”
Ricoh’s MPS offerings operate under its Managed Document Services (MDS) portfolio. Ricoh works with its customers to adapt and optimise information processes to boost efficiency and address information security concerns.
Louella Fernandes, Research Director, Quocirca, says: “Ricoh has a broad services portfolio combined with strong credentials within both office and production print environments. Its ability to include third-party devices in the MDS assessment stage via tools such as its Environmental Sustainability tool, as well as provide multi-vendor maintenance and support, makes it a good choice for organisations looking for a single provider across an array of business process solutions and IT services. The company has also launched platforms that incorporate advanced analytics and workflow capabilities to support the new digitally transformed workplace, and is targeting single-digit growth across the cloud, security and analytics aspects of MPS engagements.”
The report also commends Ricoh’s ability to serve the SMB sector, thanks in part to its channel network and Ricoh WorkPlace+ service.
Fernandes adds: "Ricoh’s well established MDS are based on a global standard engagement model which delivers a cohesive approach to customer engagement. Global harmonisation has been a mainstay across the past few years; however, the company has remained nimble, through a flexible approach that empowers each region to build service solutions tailored to the specific needs of the local market.”
David Mills, CEO, Ricoh Europe, comments: "Being recognised by Quocirca as a leader in MPS for eight years running is both a compliment and testament to our customer focus. Providing customers with a dependable, flexible and secure service forms the foundation of a digitally empowered workplace. We look forward to helping new and existing customers flourish into the digital age."
For more information on Ricoh's approach to MPS visit www.ricoh-europe.com.

*Research conducted in the UK, France, Germany and the US, amongst 200 enterprises with 500 or more employees that already use a managed print service. For the purposes of this research, organisations with 500 to 999 employees are referred to as midmarket organisations and those with over 1,000 employees as large organisations.

|Om Ricoh|

Ricoh styrker digitale arbeidsplasser ved å bruke innovative teknologier og tjenester som gjør det mulig for enkeltpersoner å jobbe smartere fra hvor som helst.

Med kunnskap og organisatoriske evner opparbeidet gjennom sin 85-årige historie, er Ricoh en ledende leverandør av digitale tjenester, informasjonsadministrasjon og utskriftsløsninger designet for å støtte digital transformasjon og optimalisere forretningsytelsen.

Ricoh Group har hovedkontor i Tokyo og har store virksomheter over hele verden, og produktene og tjenestene deres når nå kunder i omtrent 200 land og regioner. I regnskapsåret som ble avsluttet mars 2022, hadde Ricoh Group et verdensomspennende salg på 1758 milliarder yen (ca. 14,5 milliarder USD).

For mer informasjon, vennligst besøk www.ricoh-europe.com

empty© 2022 RICOH COMPANY, LTD. Alle rettigheter forbeholdt. Alle refererte produktnavn er varemerker for deres respektive selskaper.

Mediekontakt:

Ricoh Europe PLC

Jack Gibson

E-post: media@ricoh-europe.com

Hjemmeside: www.ricoh-europe.com