Ricoh recognised by Gartner® in its first 2024 Magic Quadrant™ for Document Management

Ricoh Europe, London, 10th February 2025 – Ricoh has been positioned by Gartner, Inc. in its 2024 Magic Quadrant™ for Document Management, report. This is the first time Gartner has published this Magic Quadrant™. 

In today's rapidly evolving workplace, effective document management and process automation have become core components for competitive differentiation. Globally, businesses are facing unprecedented challenges: managing increasing volumes of digital and physical documents, ensuring regulatory compliance including protecting sensitive information, all whilst maintaining operational efficiency. 

Gartner defines the Document Management market as the capabilities required of a provider to deliver the tools and practices used to capture, store, process and access documents and content in support of personal, team and enterprise needs. Ricoh is one of 15 companies positioned within this Magic Quadrant.

The Ricoh Process Automation suite of own IP configurable solutions enables the company to support customers around the world in making their people’s time more productive and accelerating revenue realisation. This is achieved through automating document-heavy processes, expediting repetitive tasks, streamlining business complexity, and enabling a digital workplace experience. 

Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd., says: “In a global market where businesses are seeking to create their customers’ experience, optimising operational efficiency, effective document management and process automation solutions are more critical than ever. We believe this recognition from Gartner underscores the effectiveness of our offerings in solving the diverse business challenges facing our customers. 

We are committed to creating people-first workspaces that enhance business performance and inspire individual potential. That’s why we will continue to invest in our digital services and technologies to adapt our solutions to evolving customer needs.”

Click here to download your complimentary copy of the 2024 Gartner® Magic Quadrant™ for Document Management 

Gartner Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.

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Gartner, Magic Quadrant for Document Management, Tim Nelms, Marko Sillanpaa, Max Goss, Chris Jackson, 18 December 2024. 

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