When Stadtwerke Solingen’s in-plant print centre reached maximum capacity, Ricoh suggested an innovative solution. Transactional print was outsourced to Ricoh’s European Document Centre. Ricoh added value, printing colourful trans-promotional messages on the customer-facing documents and pre-sorting them to take advantage of discounted mail rates.
"Ricoh understood our situation and offered a flexible, cost-saving solution. We can continue to maximise use of our in-house print facilities whilst outsourcing overflow demand to Ricoh’s European Document Centre." Marc Nothen Stadtwerke Solingen
- Forretningsutfordringer: Eierstyring og regelsamsvar, Informasjonssikkerhet, Kundeengasjement
- Industriløsninger: Statsforvaltning
- Bedriftsstørrelse: Store bedrifter
- Tjenestetype: Business Process Services, Production Printing